All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website - findhelp.com Operational
90 days ago
100.0 % uptime
Today
Customer Vanity URLs Operational
Analytics and Reporting Operational
Integrations Operational
Standard Launch Integrations Operational
EMR Integrations Operational
Enterprise APIs Operational
Webhooks Operational
Application Functionality Operational
Referrals Operational
Program Search Operational
Outbound Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 30, 2024

No incidents reported today.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Enterprise Authentication API instability
Resolved - This incident has been resolved.
Apr 26, 11:03 CDT
Monitoring - The engineering team has migrated the underlying infrastructure for the API to new nodes. We are currently seeing 100% success rate for valid requests.

We will continue to monitor the situation and post updates as needed.
Apr 26, 09:40 CDT
Identified - Starting on April 25 @ 1:27 pm (Central) the infrastructure where our Authentication API api.auntbertha.com/v3/authenticate is hosted experienced degradation. This has caused a percentage of requests to be rejected with a 503 error as service unavailable, however we are seeing successful responses as well. Customers using these APIs should retry these authentication requests as that should allow downstream API requests to flow properly.

Other Enterprise APIs are currently working as expected.

Our engineering teams are resolving the underlying infrastructure issues now, and we will continue to post updates.
Apr 26, 09:33 CDT
Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

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