Integrated (Standard + EMR) login flow partial outage

Incident Report for Findhelp Status Page

Resolved

This incident has been resolved.

Posted Jul 23, 2025 - 18:14 CDT

Monitoring

A fix has been implemented and we are monitoring results.

Posted Jul 23, 2025 - 10:53 CDT

Investigating

For integrations, the auth workflow is causing some users to need to login rather than have automatically log in users via integration auth mechanisms.

Users that are affected will see a login screen on normal flow which would be unexpected.

Posted Jul 23, 2025 - 10:33 CDT

This incident affected: Integrations (Standard Launch Integrations, EMR Integrations).